What is ISO 9001:2015? What Are the Benefits of ISO 9001:2015?

What is ISO 9001:2015? What Are the Benefits of ISO 9001:2015?

In an increasingly competitive global market, businesses strive to distinguish themselves through quality and reliability. ISO 9001:2015, the latest revision of the internationally recognized standard for quality management systems, plays a crucial role in this endeavor. 

By providing a structured framework for consistent quality management practices, ISO 9001:2015 helps organizations ensure their products and services meet customer expectations and regulatory requirements. 

Understanding what ISO 9001:2015 entails and recognizing its benefits can be pivotal for businesses aiming to enhance operational efficiency, customer satisfaction, and market reputation. This article delves into the essence of ISO 9001:2015 and explores the numerous advantages it offers to organizations across various industries.

What is ISO 9001:2015?

ISO 9001 is part of the ISO 9000 family of standards—an international set of standards maintained by the International Organization for Standardization (ISO). These standards aim to help organizations develop, implement, and operate effective quality management systems. Among them, ISO 9001 is considered the most crucial central standard of the ISO 9000 series.

The full title of the standard is: ISO 9001:2015 – Quality Management Systems – Requirements.

ISO 9001 is a standard that outlines the principles, guidelines, and requirements for establishing a quality management system within an organization. It is applicable to all types of businesses, regardless of their size or the nature of their production, commerce, or service activities.

The International Organization for Standardization (ISO) first issued ISO 9001 in 1987. Since then, it has undergone four revisions and improvements: ISO 9000 in 1987, ISO 9001:1994, ISO 9001:2000, ISO 9001:2008, and ISO 9001:2015.

ISO stands for the International Organization for Standardization ( The ISO is a non-governmental organization responsible for developing standards that apply universally to all member countries, with the goal of achieving consistency in standards worldwide.

Quality Management System According to ISO 9001 ISO 9001 is built on the experience of establishing and operating quality management systems by experts and businesses across various industries worldwide.

ISO 9001 focuses on establishing a management system to ensure the consistent quality of products/services provided by an organization, aiming to enhance and improve product/service quality over time.


How to Obtain ISO 9001:2015 Certification

Obtaining ISO 9001:2015 certification involves a process conducted by an independent firm. ISO provides the framework to help organizations identify areas for improvement in quality and workmanship and guide them in creating a Quality Management System (QMS).

Businesses seeking certification must hire a firm that specializes in the certification process. This firm will conduct an audit of the company aiming for certification. The audit includes a thorough review of the company’s QMS, processes, and procedures to ensure they meet the current ISO 9001:2015 requirements.

If the organization is found to be compliant in the various areas, the firm will certify the business as ISO 9001:2015-compliant. The certified business can then use special logos and labels on its website, social media pages, marketing materials, and advertisements to indicate its ISO 9001:2015 certification.

>>> Read more: Vietnam CNC Machining Shop: A Comprehensive Overview

Contens of ISO 9001

The main framework of ISO 9001 follows the principle of continuous improvement using the PDCA cycle: Plan – Do – Check – Act.

  1. Context of the Organization
    • Understanding the organization and its context
    • Understanding the needs and expectations of interested parties
    • Determining the scope of the quality management system
    • The quality management system and its processes
  2. Leadership
    • Leadership and commitment
    • General requirements
    • Customer focus
    • Quality policy
    • Establishing the quality policy
    • Communicating the quality policy
    • Organizational roles, responsibilities, and authorities
  3. Planning
    • Actions to address risks and opportunities
    • Quality objectives and planning to achieve them
    • Planning of changes
  4. Support
    • Resources
      • General
      • People
      • Infrastructure
      • Environment for the operation of processes
      • Monitoring and measuring resources
      • Organizational knowledge
    • Competence
    • Awareness
    • Communication
    • Documented information
      • General
      • Creating and updating
      • Control of documented information
  5. Operation
    • Operational planning and control
    • Requirements for products and services
      • Customer communication
      • Determining requirements for products and services
      • Review of requirements for products and services
      • Changes to requirements for products and services
    • Design and development of products and services
      • General
      • Planning of design and development
      • Design and development inputs
      • Design and development controls
      • Design and development outputs
      • Design and development changes
    • Control of externally provided processes, products, and services
      • General
      • Type and extent of control
      • Information for external providers
    • Production and service provision
      • Control of production and service provision
      • Identification and traceability
      • Property belonging to customers or external providers
      • Preservation
      • Post-delivery activities
      • Control of changes
    • Release of products and services
    • Control of nonconforming outputs
  6. Performance Evaluation
    • Monitoring, measurement, analysis, and evaluation
      • General
      • Customer satisfaction
      • Analysis and evaluation
    • Internal audit
    • Management review
      • General
      • Management review inputs
      • Management review outputs
  7. Improvement
    • General
    • Nonconformity and corrective action
    • Continual improvement


What Are the Benefits of ISO 9001:2015?

Gaining a Competitive Edge – Increasing Chances of Winning Bids

Achieving ISO 9001:2015 certification provides a significant competitive advantage over rivals by enhancing the business’s image, brand, and product/service quality. ISO certification also presents opportunities for customers to participate in bids for large projects and enterprises. Currently, many government bids and large corporations require partners to have ISO certification before purchasing or accepting their products or services.

Building Trust with Customers and Partners

ISO 9001:2015 certification signifies that a business has established a quality management system that meets international standards. This serves as a quality commitment to customers and partners, helping to build trust and brand reputation through the high quality of the products and services provided.

Ensuring Product/Service Quality

With ISO 9001:2015, product and service quality is managed scientifically and rigorously by the standards and requirements of an internationally certified quality management system. This helps control input quality, stabilize product/service quality, enhance customer service, and continually improve product/service quality.

Creating a Productive and Efficient Work Environment

Implementing ISO 9001:2015 standardizes processes and work instructions, enabling managers and employees to clearly understand their roles, responsibilities, and authorities. This leads to stabilized production/service processes, consistent product/service quality, and a reduction in errors, waste, and defects.

Risk Management

Applying ISO 9001:2015 improves awareness of risks and opportunities, making it a mandatory requirement to comply with. This enhances the ability to identify, respond to, and manage risks and incidents promptly, increasing the overall resilience of the business.


MaTec Vietnam – A Reputable Manufacturer Certified to ISO 9001:2015 Standards

MaTec Vietnam is a manufacturer of components and products machined using CNC turning and milling. With 10 years of experience in the machining industry and certification to ISO 9001:2015 standards, we are confident in our production capabilities and quality, ensuring satisfaction for any partner. Contact us today for the fastest and most optimized consultation and quotation. We are here to grow together with our partners in the future.

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